Privacy Policy
This policy explains how we collect, use and protect information when you visit our website or contact us about a travel service.
Weekend Tours & Travels respects your privacy. This Privacy Policy applies to information collected through weekendtoursandtravels.in and through enquiries made by telephone, WhatsApp, email or a website form.
1. Information we may collect
Depending on how you use our website, we may receive:
- Your name and mobile number.
- Your email address when you contact us by email.
- Pickup point, destination and travel date.
- The service or vehicle you are interested in.
- Number of passengers and trip requirements.
- Messages and information voluntarily provided in an enquiry.
- Basic technical information such as browser type, device type, IP address and pages visited.
Please avoid sending confidential or unnecessary personal information through an enquiry form or WhatsApp.
2. How we use your information
We may use submitted information to:
- Respond to booking enquiries and quotation requests.
- Recommend a suitable car, traveller, bus or tour package.
- Confirm pickup details and coordinate travel arrangements.
- Provide customer service before, during or after a trip.
- Maintain booking and business records.
- Improve our website, services and customer experience.
- Prevent misuse, fraud or security problems.
- Meet applicable legal or regulatory obligations.
We do not sell your personal information to third parties.
3. Booking and enquiry forms
Information submitted through our website forms is used to understand your travel requirements and contact you about the requested service. Submitting an enquiry does not by itself confirm a booking. A booking becomes final only after the trip details, vehicle availability, price and applicable payment terms have been confirmed.
4. WhatsApp and telephone communication
When you contact us through WhatsApp or by telephone, the communication is also subject to the privacy practices and terms of your telecommunications provider and WhatsApp. We may retain relevant messages when necessary to manage an enquiry or booking.
5. Cookies and website analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website traffic and improve performance. Cookies are small files stored by your browser. You can restrict or remove them through your browser settings, although some website functions may then work differently.
We may use Google Analytics and related Google services to obtain aggregated information such as page visits, device categories, referral sources and approximate locations. This helps us understand how visitors use the website. For further information, review Google’s Privacy Policy .
6. Embedded and third-party content
Our pages may include maps, videos, social-media links, WhatsApp buttons or other third-party content. Interacting with those services may allow the relevant provider to collect information according to its own privacy policy. We do not control the data practices of third-party platforms.
7. When information may be shared
We may share limited information when reasonably necessary with drivers, vehicle operators, accommodation providers or other travel partners involved in fulfilling a requested booking. Only relevant trip information should be shared for this purpose.
Information may also be disclosed:
- When required by law or a valid legal process.
- To protect customers, our business or other people.
- To investigate fraud, abuse or a security incident.
- To service providers that help operate the website or business, subject to their applicable obligations.
8. Data storage and security
We use reasonable administrative and technical precautions to protect the information under our control. However, no internet, email, telephone or WhatsApp communication can be guaranteed to be completely secure.
Personal information is retained only for as long as reasonably necessary for enquiries, bookings, customer support, accounting, dispute resolution and applicable legal requirements.
9. Your choices
You may contact us to ask about personal information you previously submitted or to request a correction or deletion where appropriate. Some information may need to be retained for legitimate business, accounting, safety or legal purposes.
10. Children’s privacy
Our website and booking services are intended for adults arranging travel. Children should not submit personal information without the involvement of a parent or legal guardian.
11. External links
This website may link to third-party websites. We are not responsible for the content, availability, security or privacy practices of external sites. Please review their policies before submitting personal information.
12. Changes to this policy
We may update this Privacy Policy when our services, website features or legal obligations change. The latest version will be published on this page with its updated date.
Contact Weekend Tours & Travels
If you have a privacy-related question or request, contact us using the details below.
